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Canvas Colleague Information Site
Canvas

Have you heard that LBCC is transitioning to the new LBCC Learning Management System (LMS) Canvas?
You may know that the LMS Moodle has been used for class websites by LBCC faculty and students. However, LBCC is now transitioning to the LMS Canvas. The pilot program went well, and now all faculty can access Canvas for their course websites.

This is part of the California Community Colleges Online Education Initiative: www.lbcc.edu/Canvas/info.cfm
Find out more about the 2017-2018 transition timeline here.

Would you like to develop a Canvas site for your department or program?
Contact: Wendi  Lopez (562) 938-4025 or wlopez@lbcc.edu  or Hussam Kashou, Ph.D, Director, Instructional Technology & Distance Learning (562) 938-4626 or hkashou@lbcc.edu


Do you support students at an information counter or lab?
We know many of you get questions from students about the LMS. We have developed this site so that you can help students with Canvas basics, or know where you can refer them by phone, e-mail, or in person.

CALL
During the weekdays, during normal business hours,call the number below when you are with a student, and we can try to help you over the phone:

Online Learning Student Support HelpLine:
(562) 938-4818

Or call the IITS HelpDesk and ask them to transfer you to an ITDL team member for help with Canvas:

Phone: 562-938-4357

nfo Site Walk-In
We have received many calls for help from colleagues working in student support areas, such as information counters and labs. We have developed an informational site for anyone on campus who needs general information about Canvas, in order to assist students and faculty with general information and referrals.
Info Site
learn how to answer general questions from students.
link

LBCC Canvas LMS Login:
http://lbcc.instructure.com

STUDENTS:
Log in with LBCC Viking ID and Password
Make sure your email address is correct in the Viking Student System
FACULTY: Log in with LBCC single sign-on

Online Learning Student Help Desk

Phone: 562-938-4818 | e-mail: dl@lbcc.edu
Hours: Monday-Thursday 8am-6pm | Friday 8am-4pm

After Hours 24/7 Canvas Support

Phone: 844-602-6284 | e-mail: support@instructure.com
Hours: Monday-Friday 6pm-8am | Saturday & Sunday
(24/7 outside of LBCC operational hours)

Faculty Help

Phone: 562-938-4357 (ask for the ITDC)
IITS Help Desk Ticket System

Instructional Technology Development Center (ITDC) & Distance Learning (DL) Program

Faculty may e-mail, call or walk in to the ITDC at LAC for any Instructional Technology or Distance Learning Support and Training.






Wendi Lopez (562) 938-4025 or wlopez@lbcc.edu
Monika Mravec (562) 938-4856 or
mmravec@lbcc.edu 
C.C. Sadler (562) 938-4255 or
csadler@lbcc.edu

Please feel free to contact us with any questions or suggestions you might have.



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