Business Information Worker

Overview

Business Information Worker

The Business Information Worker Associate Degree offers students and employers a state sponsored pathway that ensures job candidates have the basic digital, web literacy, and office productivity skills employers are looking for.  

Over 400 small businesses validated the top skills needed for the BIW pathway.  At LBCC, our Computer and Office Studies Advisory Board, which is made up of local employers and professionals, updated and approved the pathway to meet the specific needs of the region. 

Business Information Worker
(Introduction of Business Information Worker Program by the Dean)


Career Infographics
Median wage, Projected Jobs in CA, and National Job Growth

Roadmap
Build a two-year roadmap for college degrees and certificates

 

Program Information

 

Degrees & Certificates

 

Students can earn the following degrees and certificates at Long Beach City College:

Associate in Science (AS), business information worker

This Associate Degree is a two-year program leading to the Associate in Science (A.S.) degree. Designed to prepare students for a wide variety of office positions in the Hospitality and Tourism, Retail, Health Care Services, Financial Services and Real Estate, and Business Services Industries.

PROGRAM STUDENT LEARNING OUTCOMES:
  • Create a variety of business documents using business application software packages.
  • Demonstrate effective written and oral communication skills.

 

required courses:
Course Code Course Name Units

BCOM 15

Business Communications  

3

BCOM 25

Digital and Social Media

3

BCOM 263

Customer Service

3

COSA 5

Microsoft Windows Operating Systems

3

COSA 10

Microsoft Word for Windows

3

COSA 15

Microsoft Excel for Windows

3

COSA 215

Microsoft Outlook for Windows

3

COSK 233

Computer Keyboarding Skills

3

Subtotal: 24 Units 
in addition, Select a total of THREE (3) units from the following:

BCOM 222
BCOM 260
BCOM 262
COSA 2
COSA 20
COSA 35
COSA 214
COSK 209
COSK 233

Job Search Skills
Business Telephone Procedures
Soft Skills for the Workplace
Critical Thinking Using Computers
Microsoft PowerPoint for Windows
Microsoft Office
Records Management and Filing
Speed/Accuracy Bldg. for Typists
Computer Keyboarding Skills

3
1
1
3
3
3
1
1
1

Subtotal: 3 Units 
total: 27 units

Apply for AS Degree

Class Schedule                     Academic Calendar
For more information on course descriptions, please see college catalog

 

Certificate of Achievement, business information worker

This Certificate of Achievement is a two-year program. It is designed to prepare students for a wide variety of office positions in the Hospitality and Tourism, Retail, Health Care Services, Financial Services and Real Estate, and Business Services Industries.

PROGRAM STUDENT LEARNING OUTCOMES:
  • Create a variety of business documents using business application software packages.
  • Demonstrate effective written and oral communication skills.

 

required courses:
Course Code Course Name Units

BCOM 15

Business Communications  

3

BCOM 25

Digital and Social Media

3

BCOM 263

Customer Service

3

COSA 5

Microsoft Windows Operating Systems

3

COSA 10

Microsoft Word for Windows

3

COSA 15

Microsoft Excel for Windows

3

COSA 30

Introduction to Computers

3

COSA 215

Microsoft Outlook for Windows

3

COSK 200

Beginning Keyboarding and Document Production

3

subtotal: 27 Units
in addition, select a total of three (3) units from the following:

BCOM 222
BCOM 260
BCOM 262
COSA 2
COSA 20
COSA 35
COSA 214
COSK 209
COSK 233

Job Search Skills
Business Telephone Procedures
Soft Skills for the Workplace
Critical Thinking Using Computers
Microsoft PowerPoint for Windows
Microsoft Office
Records Management and Filing
Speed/Accuracy Bldg. for Typists
Computer Keyboarding Skills

3
1
1
3
3
3
1
1
1

Subtotal: 3 Units 
 total: 30 units

Apply for Certificate

Class Schedule                           Academic Calendar
For more information on course descriptions, please see college catalog

 

certificate of accomplishment, Business Digital Literacy

required courses:
Course Code Course Name Units

COSA 1

Computer Information Competency

1

total: 1 units

Apply for Certificate

Class Schedule                              Academic Calendar
For more information on course descriptions, please see college catalog

 

Certificate of Accomplishment, Microsoft Essentials

required courses:
Course Code Course Name Units

COSA 5

Microsoft Windows Operating Systems

3

COSA 30

Introduction to Computers

3

COSA 215

Microsoft Outlook for Windows

3

total: 9 units

Apply for Certificate

Class Schedule                               Academic Calendar
For more information on course descriptions, please see college catalog

 

Certificate of Accomplishment, Digital and Social Media

Required Courses:
Course Code Course Name Units

BCOM 15

Business Communications

3

BCOM 25

Digital and Social Media

3

BCOM 263

Customer Service

3

total: 9 units

Apply for Certificate

Class Schedule                                    Academic Calendar
For more information on course descriptions, please see college catalog

 

Certificate of Accomplishment, Customer Relations Specialist

required courses:
Course Code Course Name Units

BCOM 15

Business Communications

3

BCOM 263

Customer Service

3

total: 6 Units

Apply for Certificate

Class Schedule                             Academic Calendar
For more information on course descriptions, please see college catalog

 

Course offerings

Business communications (BCOM)

Course Name   Fall   Winter Spring Summer
BCOM 15

Business Communications
3 units

   
BCOM 25

Digital and Social Media
3 units

     
BCOM 222

Job Search Skills
3 units
Recommended Preparation: COSK 200

       
BCOM 260

Business Telephone Procedures
1 units

     
BCOM 262

Soft Skills for the Workplace
1 units

   
BCOM 263

Customer Service
3 units

   

 

applications software (cosa)

Course Name   Fall   Winter Spring Summer
COSA 1

Computer Information Competency
1 unit

   
COSA 2

Critical Thinking Using Computers
3 units

     
COSA 5

Microsoft Windows Operating System
3 units

   
COSA 10

Microsoft Word for Windows
3 units
Recommended Preparation: COSA 1

   
COSA 15

Microsoft Excel for Windows
3 units
Recommended Preparation: COSA 1

   
COSA 20

Microsoft PowerPoint for Windows
3 units
Recommended Preparation: COSA 1

   
COSA 30

Introduction to Computers
3 units
Recommended Preparation: COSA 1

   
COSA 35

Microsoft Office
3 units
Recommended Preparation: COSA 1

   
COSA 214

Records Management and Filing
2 units

   
COSA 215

Microsoft Outlook for Windows
3 units
Recommended Preparation: COSA 1

     

 

Keyboarding/Typing (cosk)

Course Name  Fall  Winter Spring Summer
COSK 200

Beginning Keyboarding and Document Production
3 units

   
COSK 209

Speed and Accuracy Building for Typist
1 unit
Recommended Preparation:  COSK 200 or COSK 233

     
COSK 233

Computer Keyboarding Skills
1 unit

   

Program Highlights

Industry Certifications:

As you successfully complete certain courses at LBCC, you can take exams and earn industry certificates at our computer labs.

     
   IC3, GS5 Exam:

Internet Computing Core Competencies (IC3) Global Standard 5 (GS5) is a certification that is comprised of three exams: Computing Fundamentals that provides a global standard, digital standard for industry certification.  IC3 includes concepts and skills that apply to almost any school or career pathway, it’s the ideal solution for any student or jobseeker looking to validate their digital skills. 

  • COSA 30:  IC3, GS5 – Computing Fundamentals, Living Online, Key Applications 


     MOS Specialist in: 

  • COSA 15: Excel 2016 
  • COSA 20: PowerPoint 2016 
  • COSA 10: Word 2016 
  • COSA 215: Outlook 2016 

 

check out more Industry Certifications offered by COS department.
Download COS Industry Certification Flyer

 

Student Learning Objectives:

This Associate Degree is a two-year program leading to the Associate in Science (A.S.) degree. Designed to prepare students for a wide variety of office positions in the Hospitality and Tourism, Retail, Health Care Services, Financial Services and Real Estate, and Business Services Industries.

 

More information​ on BIW

 

wages for BIW:

Industries that hire BIW: Medical, Legal, and Business.

 

Entry-Level
(No experience)

Annual Salary: $25,620
Hourly Wage: $13.76

Median-level
(3-5 years experience)

Annual Salary: $36,566
Hourly Wage: $17.58

Experienced-level
(Above 5 years experience)

Annual Salary: $46,404
Hourly Wage: $22.31

Visit Career Coach for more information.

 

FAQ

How to apply?

Start your application at CCCApply and begin your journey at LBCC!
CCC Apply

What is CCC Apply?

 It transfer your application information to LBCC and allow us to email you the enrollment information.

Before You Apply on CCC:
  • Create an account on CCC to apply
  • Helpful to have:
    • Social Security Number
    • Names and dates (month and year) of all high schools and colleges attended
    • Unofficial transcript from high school or pervious colleges for English, Math, and Reading placement
    • A valid email address you check often (You will be receiving important information such as your Viking ID to enroll for classes)
    • Permanent resident card (if applicable)
After You Apply on CCC:
  • Save your CCCID to access LBCC Viking Account.
  • You will receive an email conformation from LBCC within 24 hours. (Email confirmation will be sent to the email address you provided in your CCC application)
  • Email contain important information below:
    • LBCC ID
    • Enrollment Steps
  • Each enrollment process differs for different types of students.

  • Visit Get Started to explore the next steps to help you enroll.

 

How long does it take to complete the program?

Depending on the number of units you take and whether you are a full-time or part-time student, completing a certificate program can take as little as one semester and completing an associate degree program can take about two years.

Download Roadmap for scheduling references.

How much does the program cost?

Please visit Financial Aid for tuition cost.

what are the jobs?

  • Administrative Assistant
  • Executive Assistant
  • Social Media Coordinator
  • Office Clerk
  • Customer Service Representative

Visit Career Coach for more information.

where are the jobs?

  • Medical 
  • Legal 
  • Business 

How much does BIW make?

Position Annual Salary Hourly Wage
Entry-Level
(0-3 years professional experience)
$25,620 $13.76
Median
(3-5 years professional experience)
$36,566 $17.58
Experience
(Above 5 years professional experience)
$46,404 $22.31

Visit Career Coach for more information.

HOW TO LOOK UP COMPARABLE COURSE LISTINGS

To help determine if courses taken at other schools are comparable to Long Beach City College courses, please visit LBCC Transfer Evaluation System (TES).

For more information, see Transcript Evaluation & Credit Transfer. 

HOW TO APPLY FOR YOUR DEGREE OR CERTIFICATE?

Visit the Admissions & Records to apply for your degrees and certificates.

Downloadable PDF