Welcome to Long Beach City College, Online Counseling Services. Online Counseling is a web-based service, utilizing webcam and audio. The full service, online appointment allows students to connect with a counselor, and complete all services that are available in the traditional, in-person counseling format. Online Chat Counseling is available for students to ask quick, general counseling related questions. The Chat service is public and open to all students. The counselor will only provide general information, and will not share student’s records via the Chat mode.