COVID-19 FAQs for Faculty & Staff
Check here for updates!

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General

I’m not getting text alerts. What am I supposed to do to receive them?

  1. Click here on “Self-service Login” and sign into the Viking employee system.
  2. Click on “Personal Details.” On the left hand menu, click on “Contact Details.”
  3. If you already have your cell phone listed, please click on your number and change the “Type” to “Mobile.”
  4. If you haven’t added your cell phone number, below “Phone,” click on the “+” sign to add your cell phone number. Under “Type” please make sure you label it as a “Mobile” number.
  5. Additionally, if you previously opted out of receiving text messages, please opt back in again. To opt in, text “SUBSCRIBE LBCC” to 23177.

How do I use ConferZoom?

Please check www.LBCC.edu/Coronavirus for resources and tech guides for both faculty.

The Chancellor’s Office just requested that all non-faculty stop using ConferZoom to conduct meetings as there are a limited number of licenses. Classified staff and managers should switch to using Skype for Business. A tutorial guide can be found here.

Why are Classified and Managers asked to switch to Skype for Business to conduct remote meetings?

The Chancellor’s Office just requested that all non-faculty stop using ConferZoom to conduct meetings as there are a limited number of licenses. Classified staff and managers should switch to using Skype for Business. A tutorial guide can be found here.

What should I do about all of these K-12 school districts closing temporarily?

LBCC understands the extreme challenges that our employees are facing as a result of K-12 school closures and that alternate solutions are being explored.

I don’t have Direct Deposit. Should I sign up for it?

It is recommended that those employees who are not already signed up for direct deposit to do so as soon as possible. Please fill out this form and submit to Payroll.

What can I do about special accommodation for students?

Disabled Student Programs and Services (DSP&S) is in the process of contacting all faculty who provide instruction to students with a disability or chronic illness or injury, to help address any questions regarding course adaptations or accommodations as we move to remote teaching.

Please contact DSP&S at (562) 938-4558 (LAC) or (562) 938-3921 (PCC), and www.LBCC.edu/disabled-student-services

I need help getting on Canvas. Are there resources or workshops available?

There are several workshops being held at both the Liberal Arts Campus and the Pacific Coast Campus. Please check the COVID-19 Faculty page for upcoming workshops.

COVID-19 is stressing me out! Is there help for me?

These changes may cause some stress and uncertainty. If you notice someone who has been impacted by the situation created by COVID-19, please remind them that help is available. For employees, please contact LBCC’s Employee Assistance Program. Please contact Human Resources if you need additional guidance with this resource.

As a faculty member, what should I do to prepare for teaching remotely in Summer 2020 and Fall 2020? 

LBCC expects all faculty (FT and PT) to be trained for online instruction for summer and fall semesters.  The training is self-paced and typically takes about eight hours.  Faculty can sign up at any time and begin taking it.  Instructors that have been certified to teach online at another institution may complete the appropriate online waiver form which will provide LBCC with records of their certification.  LBCC also recommends that faculty complete “Growing with Canvas at LBCC.”  More information is online at https://www.lbcc.edu/post/online-teaching-certification-coronavirus. 

As summer will be online, DE Addenda will be required for courses offered.  As fall will be mostly online, DE Addenda will similarly be required, per the required Chancellor’s Office Emergency Temporary Distance Education Blanket Addendum for Summer 2020 or Fall 2020.  Faculty should work with their Department Heads and Wendy Koenig, the Curriculum Chair, to ensure that these forms are completed prior to Summer or prior to Fall as is appropriate.

What is LBCC doing to prepare for the future re-opening of the campuses? 

LBCC is taking many steps to ensure student and staff safety on campus.  While the campus is closed, Facilities staff is deep cleaning all buildings.  All custodial staff have had proper training on cleaning and sanitizing, and are ongoing.  LBCC is also developing plans to maintain physical distancing in spaces that may be accessed, post signage to designate those specific spaces, schedule regular sanitization, and inform staff and students about procedures to follow when on campus.   Shields are being acquired and will be installed at public- and student-serving areas. LBCC leadership is also in close contact with the City of Long Beach, LBUSD, and CSULB, and is carefully monitoring guidelines, orders, and best practices from health departments and other governmental and educational agencies.

Administrative & Business Services

ABS Working Remotely FAQs