COVID-19 FAQs for Faculty & Staff
Check here for updates!

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I’m not getting text alerts. What am I supposed to do to receive them?

  1. Click here on “Self-service Login” and sign into the Viking employee system.
  2. Click on “Personal Details.” On the left hand menu, click on “Contact Details.”
  3. If you already have your cell phone listed, please click on your number and change the “Type” to “Mobile.”
  4. If you haven’t added your cell phone number, below “Phone,” click on the “+” sign to add your cell phone number. Under “Type” please make sure you label it as a “Mobile” number.
  5. Additionally, if you previously opted out of receiving text messages, please opt back in again. To opt in, text “SUBSCRIBE LBCC” to 23177.

How do I use ConferZoom?

Please check www.LBCC.edu/Coronavirus for resources and tech guides for both faculty.

The Chancellor’s Office just requested that all non-faculty stop using ConferZoom to conduct meetings as there are a limited number of licenses. Classified staff and managers should switch to using Skype for Business. A tutorial guide can be found here.

I’m a faculty member who needs to conduct classes online, but it’s better for me to work from campus. Can I still work on campus to run my class online?

Yes, faculty can report to campus to conduct their classes online. Unless you are told to work remotely, you are expected to report to campus.

Why are Classified and Managers asked to switch to Skype for Business to conduct remote meetings?

The Chancellor’s Office just requested that all non-faculty stop using ConferZoom to conduct meetings as there are a limited number of licenses. Classified staff and managers should switch to using Skype for Business. A tutorial guide can be found here.

What should I do about all of these K-12 school districts closing temporarily?

LBCC understands the extreme challenges that our employees are facing as a result of K-12 school closures and that alternate solutions are being explored.

I don’t have Direct Deposit. Should I sign up for it?

It is recommended that those employees who are not already signed up for direct deposit to do so as soon as possible. Please fill out this form and submit to Payroll.

Is LBCC closing? May I continue to conduct class in person?

LBCC is closed to students and members of the public and in-person teaching has been suspended. LBCC has converted most in-person classes to temporary online instruction wherever possible through Canvas and ConferZoom.

Can I still attend my conference?

For District employees, Long Beach City College is halting any LBCC-sponsored travel now until after Sun., April 12. Exceptions must be approved by LBCC executive leadership.

What can I do about special accommodation for students?

Disabled Student Programs and Services (DSP&S) is in the process of contacting all faculty who provide instruction to students with a disability or chronic illness or injury, to help address any questions regarding course adaptations or accommodations as we move to remote teaching.

Please contact DSP&S at (562) 938-4558 (LAC) or (562) 938-3921 (PCC), and www.LBCC.edu/disabled-student-services

I need help getting on Canvas. Are there resources or workshops available?

There are several workshops being held at both the Liberal Arts Campus and the Pacific Coast Campus. Please check the COVID-19 Faculty page for upcoming workshops.

COVID-19 is stressing me out! Is there help for me?

These changes may cause some stress and uncertainty. If you notice someone who has been impacted by the situation created by COVID-19, please remind them that help is available. For employees, please contact LBCC’s Employee Assistance Program. Please contact Human Resources if you need additional guidance with this resource.