COVID-19 FAQs for Managers

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What should I do if an employee reports testing positive for COVID-19, having symptoms consistent with COVID-19, or having been in close contact with someone who has or is likely to have COVID-19?

The employee’s supervisor should immediately do the following:

  • Explain to employee that they cannot be on campus due to LA County Health Guidance
  • For academic employees – notify Associate Vice President Human Resources Kristin Olson
  • For classified employees -notify Interim Exec Director, Classified HR – Jennifer Ramos
  • For all employees, also notify Director of Business Support Services – Robert Rapoza and Risk Coordinator – Cindy Smith

What happens next?

  • Director, Business Support Services or designee, notifies Director, Special Projects or designee, who will review the Essential Personnel list to confirm areas accessed and individuals contacted, as reported by employee’s supervisor.
    • Risk Services will work with HR and Director of Special Projects for contact tracing by contacting the employee identified by supervisor to gather the date and time of access to all areas within the District and a list of all areas accessed by the employee including:
      1. Area where she/he/they parked
      2. All buildings and rooms accessed
      3. All restrooms and shared areas accessed
      4. All known individuals whom the employee in question contacted or interacted with while at the District
  • If an employee reports testing positive or a healthcare provider felt the employee could have COVID-19 based on their symptoms, HR notifies the employee about self-isolation directives
    • Self-isolation directives: Do not report to work at LBCCD property.  Required to self-isolate for at least 10 days after your first symptoms appeared and at least three days (72 hours) after your fever is gone without the use of fever-reducing medications, and your other symptoms have improved.
  • For employees who report being in close contact with someone who has or is likely to have COVID-19, HR notifies employees about self-quarantine directives.
    • Self-quarantine directives: Do not report to work at LBCCD property.  Required to self-quarantine for 14 days from exposure and have remained symptom free for 14 days
  • Director, Business Support Services or designee, notifies Sr. Director, Facilities Planning, Construction, and Operations or designee, to initiate sanitizing protocols for all areas employee accessed.

How is “close contact” defined?

The City of Long Beach defines close contact as a person who meets any of the following conditions:

  • Lives with or frequents the household where someone with or likely to have COVID-19 resides
  • Is an intimate partner of someone with or likely to have COVID-19
  • Is a caregiver for someone with or likely to have COVID-19
  • Has had any contact with someone with or likely to have COVID-19 while they were symptomatic, including anyone who:
    • Was within 6 feet of someone with or likely to have COVID-19 for more than 15 minutes OR
    • Had unprotected direct contact to secretions or excretions (sneeze or cough) of someone with or likely to have COVID-19

What kinds of leave are available to employees who must self-quarantine or self-isolate?

Employees should work with HR to determine the most appropriate leave, such as sick leave or vacation.  Additionally, HR may recommend that an employee apply for expanded leave that is available through the Families First Coronavirus Response Act.  More information is online at https://www.lbcc.edu/post/families-first-coronavirus-response-act.

How is the District handling contact tracing?

The District will notify individuals who have come into close contact with someone who has or is likely to have COVID-19 while on District property.  The health agency where an employee lives may conduct additional personal contact tracing in accordance with the local health agency directives in that area.

What health agency is directing the District’s protocols?

LBCC’s Liberal Arts and Pacific Coast campuses are both located in the City of Long Beach.  LBCC therefore must comply with the City of Long Beach Health Department directives.  The District also confers with Los Angeles County, the state of California, the Centers for Disease Control and Prevention, and other agencies for guidance on best practices.

What if an employee lives outside of Long Beach?

Employees must comply with the District’s directives, which are in alignment with the City of Long Beach.  Those employees who do not reside in Long Beach also should be familiar with their local health agency directives.

How can employees get tested?

The City of Long Beach offers free tests.  Please visit http://www.longbeach.gov/health/diseases-and-condition/information-on/coronavirus/covid-19-testing/ to make an appointment.  LBCC employees may use the “Employee” line.  They will be asked to show an LBCC ID, parking permit, or other evidence of LBCC employment.

Does an employee need a negative COVID-19 test to return to work?

No. They need only to follow the self-isolation or self-quarantine protocols described above.

What other resources are available for employees?

In addition to employee health insurance, employees can access confidential assistance through the MHN Employee Assistance Program, which offers a wide variety of services to help balance work with life and address other life challenges, such as marriage, relationship, and family issues; domestic violence; traumatic events; workplace issues; alcohol and drug dependency; stress and anxiety; depression; grief and loss.  Employees may call 24 hours a day, seven days a week at (800) 777-9355. To access these services online, please visit the MHN website (Access code: lbccd).

What if there are three or more laboratory-confirmed COVID-19 cases identified at a workplace?

If there are three or more laboratory-confirmed COVID-19 cases identified at a workplace, the Director, Business Support Services or designee, must report the cluster to the Los Angeles County Department of Public Health.

How is the District informing employees about COVID-19 prevention?

  • LBCC.edu website updates
  • E-mail communications
  • Signage posted on site in accordance with City of Long Beach directives for essential businesses
  • Additional flyers posted in work areas
  • Periodic meetings with managers to inform them of current health orders and answer questions
  • Periodic meetings with essential workers to inform them of current health orders and answer questions
  • Periodic meetings with collective bargaining representatives to inform them of current health orders and answer questions

What if an employee violates the COVID-19 prevention protocol?

Managers are tasked with ensuring that employees comply with all protocols.  Managers should consult with HR regarding appropriate responses if employees violate these protocols.

How is the District notifying vendors who access campus during the closure?

Vendors must also follow all of the City of Long Beach COVID-19 prevention protocols and District directives.  The District has sent letters to all current vendors, and Purchasing will include this letter when issuing new Purchase Orders to vendors.

What other measures is the District taking to help keep employees and the public safe?

  • Cleaning and sanitizing of District property frequently
  • Tracking campus access through the weekly Essential Personnel list
  • Maintaining HVAC systems
  • Closing all break rooms
  • Limiting outside seating in break areas to one person per table
  • Limiting employee parking to every other space
  • Scheduling employees in regular work groups to minimize interaction with other employees
  • Allowing employees to work remotely as much as possible
  • Creating detailed plans for essential labs that are permitted under City of Long Beach health orders to provide in-person instruction
  • Exploring additional screening for employees and students

What if an employee working remotely reports testing positive for COVID-19?

  • Demonstrate compassion and kindness
  • Do not schedule that employee to access campus until self-isolation or self-quarantine is complete
  • Recommend that the employee contact HR regarding available leave options
  • Share additional resources to support the employee, such as the MHN Employee Assistance Program
  • Preserve the employee’s privacy by not sharing their medical information with other employees

What should I do to prepare for the possibility that members of my team are unable to work due to COVID-19?

The following are some recommendations:

  • Develop contingency plans to work remotely should the campus become completely inaccessible
  • Identify critical functions and processes (e.g., issuing payroll checks)
  • Establish a succession plan to continue working if employees must self-isolate or self-quarantine
  • Cross-train employees on various job functions
  • Familiarize yourself with HR protocols regarding hiring LTEs to backfill critical functions
  • Recommend that employees do not come into close contact with each other outside of work