Disabled Student Support Services

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DSPS Counseling services and reasonable accommodations are available for students during this time of temporary remote instruction we are currently experiencing. Students who are registered and require an appointment with a DSP&S counselor are able to schedule an appointment at any time by registering through Cranium Café and making an appointment. Students who do not have access to a desktop, laptop, or other media tablet, are able to engage in an appointment with a DSP&S counselor via phone. Students also have the option to schedule appointments or ask questions over the phone by calling (562) 938-4558 or (562) 938-3921. Our phone line is answered between the hours of 8 a.m. and 6 p.m. Monday- Thursday and Friday 8:00 am – 12:00 pm. Voicemails left will be checked and responded to regularly.  If you have any questions, please feel free to email us at dsps-staff@LBCC.edu or call us, and we will respond to you within one business day.

DSP&S is prepared to support DSP&S registered students to ensure accommodations are being met during the transition of moving classes to the DSPS Online Student Portal.

In anticipation of the transition, DSP&S has created an interactive guide for faculty members on supporting students with disabilities in online courses.

A student interactive guide can be found on the DSP&S website. This interactive guide will walk students through navigating online courses.

For students with any of the following accommodations (below), please be advised:

Alternate Media

Zoom-in features are available through various keyboard shortcuts. For students requiring other alternate formats (e.g. Braille, audio), you must submit requests immediately via the DSP&S Student Portal or by contacting Carl Garner at (562) 938-4922 or cgarner@LBCC.edu.

Assistive Technology

Students approved for Kurzweil will be able to utilize the program remotely through Kurzweil Firefly. Google Docs Voice Typing, Speechnotes, Apple Dictation, and Windows Speech Recognition are all free speech-to-text programs available for use. If you have any questions or concerns, please contact Carl Garner.

Interpreter/Captioner Services

Interpreting and captioning services will continue to be provided for students approved for this accommodation. ConferZoom training for students who are Deaf and Hard of Hearing (DHH) will be held Friday from 8:00 am – 3:00 pm. If you are unable to attend, please contact Stephanie Bonales directly at (562) 938-4918, (562) 353- 4217 (VP Number) or sbonales@LBCC.edu.

Note-taking Services

For most online teaching modalities that include a written record, such as PowerPoint, Word Docs, and Canvas discussion boards, note-taking may not be necessary. Instructors may post their own lecture notes in lieu. Students approved for notetaking will be able to audio record online instruction, particularly live conference videos. Students who are Deaf and Hard of Hearing and are assigned a notetaker will continue to receive access to course notes through the DSP&S Student Portal. Please reach out to DSP&S immediately if there are any issues with accessing course notes.

Testing Accommodations

If you are currently approved for an extended time, you will need to send your letter of accommodation to your respective instructor to request this accommodation. Your instructor will provide you with your extra time directly by utilizing the “Extend Time” feature in Canvas and other online learning platforms. If your instructor inquires about proctoring, please reach out to DSPS so that we may provide them with our most updated Virtual Exam Proctoring Guidelines. Please note that our Clockwork Exam Request portal is not currently active.

Online Orientations for New DSP&S Students:

For students who would like to register with DSP&S, orientations will occur online via Canvas. Online orientation is captioned as well as available in American Sign Language (ASL). Interested students are asked to email Mia Vancil (mvancil@LBCC.edu) or Bernadette Gonzalez (bgonzalez@LBCC.edu) regarding their request to complete an online orientation.

DSP&S Counseling Appointments

Students who require an appointment with a DSP&S counselor are able to schedule an appointment at any time by registering through Cranium Café and making an appointment. Students who do not have access to a desktop, laptop, or other media tablet, are able to engage in an appointment with a DSP&S counselor via phone. Please contact dsps-staff@LBCC.edu with your request for a phone appointment with one of our DSP&S counselors.

Tutoring Access

Tutoring will also be moving remotely to Zoom. For students who are Deaf and Hard of Hearing interested in tutoring, please contact Stephanie Bonales for coordination assistance at (562) 938-4918 or sbonales@LBCC.edu.