The campus has created a COVID-19 Response Team that is meeting regularly. Several subgroups have been formed to handle various aspects of the institution’s response. These include Instruction, Business Operations, Human Resources, Student Services, and Communication. The COVID-19 Instruction group, which includes faculty, classified staff, and administration, met for an extended period yesterday and is addressing numerous issues. Additional communications are forthcoming, but their initial recommendations to you are as follows:

1. As has been communicated, we need all faculty to have an active Canvas shell – to web enhance their classes as soon as possible (preferably this week).  The basic elements should include the creation of a welcoming home page, posting of syllabi, and a communication statement.
2. We are asking faculty to start using Canvas immediately to get students acclimated to it for your class. 
3. Consider assigning Quest (online student training modules) as extra credit. Access here. 
4. Learn about the Canvas Mobile app as many students may only have phones vs. other devices.  Work with your students to get them comfortable with the app. 
5. Learn, if you do not already know, Conferzoom and assist students with this function on their phones.  Important note:  Be sure to use Conferzoom.org, NOT Zoom.com, and use your LBCC email account.  This will provide you unlimited recording time and unlimited participants (vs. 3 participants and only 30 minutes).
6. Should we go to online instruction, please be as flexible as possible with students. Consider low stakes assignments initially where students without experience in this modality can build their confidence.  We also recommend flexibility in regards to due dates. 
7. Should we go to online instruction for most courses, we recommended that faculty utilize an asynchronous approach (students can go online at their chosen time to do classwork) but be available to students at some point during what had been regularly scheduled class time (a synchronous portion).  These terms are defined in the attached document. 
8. We are continuing to offer training for faculty to learn Canvas, Conferzoom, and YouTube.  View attached.  We are also working on posting recorded sessions early next week. 

Important:  We are working to meet the needs of faculty and students with disabilities.  Information in this regard will be sent separately, but we do want to assure you that we understand the importance of accessibility for all. 

Canvas Resources

• LBCC Growing with Canvas – A self-paced training course for LBCC Canvas. Requires login to the Viking Portal.
• OLET Canvas Workshops – OLET in-person workshops & training schedule.
• OLET Canvas Help Guides – OLET Step-by-step guides.
• Canvas Help Guides & Tutorial Videos – Guides and videos on general Canvas topics.
• Face-to-Face Preparedness Workshops
• Remote Preparedness Workshops
• List of Canvas Help Guides

ConferZoom Resources

• ConferZoom - The ConferZoom website to make an account. (Make sure to use your lbcc.edu email to register).
• OLET ConferZoom Resources & Guides - OLET information site & resources on ConferZoom.
• How to Keep the Party Crashers from Crashing Your Zoom Event
• Rio Hondo College – Avoid the ZoomBomb

[VIDEO] ConferZoom Part 1 of 2: Accessing & Using ConferZoom

 

[VIDEO] ConferZoom Part 2 of 2: Using ConferZoom in Canvas

Skype for Business Guides

Installing Skype for Business at Home
Setting up Skype for Business on a Mac
Using Skype for Business on you Mobile Phone

[VIDEO] Skype for Business: A Quick Introduction

[VIDEO] Skype for Business: Step-by-step Guide for New Users

Accessibility Resources

• Video Captioning – Captioning requests, resources, and general information; Requires login to the Viking Portal.
• DSPS Faculty Resources – Guides to help Faculty assist students with disabilities.
• CCC Accessibility Help Desk - The CCC Accessibility Center Help Desk provides a community-based forum to search for answers and ask questions about web and IT accessibility topics facing colleges and students.
• @ONE Accessibility Courses – These are free, self-paced courses on video captioning, PDF creation, MS Office, Canvas, and other software tools provided by the CCC Online Network of Educators.

Online Teaching Resources

• LBCC Online Teaching Certification – Teach Online Seminar (TOS 3.0). A self-paced training course.
• DL Certification FAQs – Frequently asked questions about online certification.
• Online Faculty Resources – Tools and resources for online teachers.
• Supporting Students with Disabilities in an Online Course
• Keenan SafeColleges Training - Keenan SafeCollegesTM offers a variety of online training courses. A supervisor may e-mail their staff with the titles of suggested training to complete, or employees can browse the available training on topics such as Working Remotely (including Chair Comfort, Time Management, and Finding the Right Environment), Stress Management, Cybersecurity, and a wide range of health and safety topics. 

Technology Support Resources

• Student Technology Help Desk - The Student Technology Help Desk (STHD) supports all Long Beach City College students in accessing and successfully using Long Beach City College technology.
• IT Help Desk Ticket System
• Technology Help Guides – IT help guides for Faculty & Staff
• Technology Workshops – Training workshops for Office 365 & Outlook

OER & ZTC Resources

• Open Educational Resources - Open educational resources (OER) are teaching, learning, and research resources that are in the public domain or have been released with an open license.