What is Viking Portal?
Viking portal is Long Beach City College’s single sign-on and
password reset multi-factor authentication system.
With Viking Portal, you can reset your Viking password, and/or log in to access online LBCC platforms such as Canvas, Office 365, Student Viking System, & more!
We are here to help you!
Viking Portal Student Help Guides & Videos
Is your account locked?
- We can help you with that. In order to unlock your account, we will need to communicate with you via phone, zoom, or in-person to verify your identify. We can also help you reset your password during that visit.
- You can also wait 30 minutes and your account will unlock.
What is Multifactor Authentication (MFA)?
MFA is an additional yet essential layer of security that helps protect accounts from compromise. Accounts that are protected by MFA are shown to be 99.9% less likely to be compromised. What does this mean? Upon logging into your Viking Portal, or resetting your password, you will be asked for a One Time Passcode (OTP).
How do you get an OTP?
There are options to consider in creating an OTP in order to gain access to your Viking Portal. You can see a full list here: Multifactor Authentication. In short you can create an OTP in a mobile authenticator (recommended), you can have it sent via SMS (this option will go away in the future), or via USB hardware token. These will be come available for faculty who are teaching on campus.
Keep in mind that on your personal devices you can request that your browser saves the OTP for 30 days, so you will not need to do this each time, though this is dependent on your browser settings.
Why are we doing this?
LBCC is implementing MFA for everyone’s protection. We access sensitive and confidential information inside of our Viking Portals. Additionally, government mandates and cyber insurance vendors require that MFA be used whenever possible — especially in conjunction with those systems that process, store, or transmit Personally Identifiable Information (PII) (e.g., email, student management, and financial systems). LBCCD is currently having to negotiate its cybersecurity insurance policy because MFA has not been implemented.