STHD

Overview

Student Technology Help Desk (STHD)

Welcome to the Long Beach City College Student Technology Help Desk (STHD)

We are here to support all LBCC students with LBCC Technology

About us

The Student Technology Help Desk (STHD) supports Long Beach City College students in accessing and successfully using Long Beach City College technology. We are staffed with knowledgeable and friendly student team members to provide peer guidance to all students. The STHD is available to support students via phone, email, and in person.  

All assistance provided is FREE for Long Beach City College students.  

Hours

Monday – Thursday: 8am – 5pm   |   Friday: 8am – 1pm 

Contact Information  

Phone: (562) 938-4250   |   Email: sthd@lbcc.edu 

The Student Technology Help Desk (STHD) supports students with a wide variety of areas, such as:

  • Single Sign-On Passwords (Viking System, LMS, Office 365 & Student Email) 
  • Learning Management System 
  • The Viking System 
  • My.LBCC
  • Student Email  
  • Wireless Connection & Printing  
  • Office 365  
  • Office Suite & Adobe PDF 
  • Wireless Connection & Printing 
  • LBCC Website Navigation  
  • & more

STHD Policies

STHD student team members are not permitted to work on student computers and other personal devices such as laptops, phones, tablets, etc.  

For the protection of LBCC students and STHD team members, the Student Technology Help Desk (STHD) student team members are not permitted to install software or provide instructions to users on how to fix computer problems.  

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