Student Tech Help Desk

Overview

Student Technology Help Desk

The Student Technology Help Desk (STHD) supports all Long Beach City College students in accessing and successfully using Long Beach City College technology. We are staffed with knowledgeable and friendly student team members to provide peer guidance to all students. The STHD is available to support students via phone, email, and in person.  All assistance provided is FREE for Long Beach City College students.  

Enter here to visit The STHD resources site

WITHIN The Scope of STHD Support

  • Single Sign-On Passwords (Viking System, LMS, Office 365 & Student Email) 
  • Learning Management System 
  • The Viking System 
  • My.LBCC
  • Viking Mail (Student Email) 
  • Office 365  
  • Office Suite & Adobe PDF 
  • Wireless Connection & Printing 
  • LBCC Website Navigation  
  • & more

OUTSIDE The Scope of STHD Support

  • Software Support (installation, troubleshooting, etc.)
  • Personal devices (laptops, phones, tablets, etc.)
  • Assist with class homework/tests/assignments 
  • Viruses
  • Provide personal training (outside of any designated workshops)
  • Specific support provided by other divisions on campus