COVID-19 Update: Remote Student Services, Free Wi-fi Info


In the midst of the public health crisis due to COVID-19, LBCC has taken measures to keep our students safe. During this time of adjustment, we want to remind you that you are not alone in this. Here are some additional resources that will be made available to you during the campus closure.

Student Support Services Offering Assistance Remotely/Online

Although the campus is closed, LBCC Student Support Services will continue to provide services to students during this time period online, via email, or over the phone. Please check this site to see the adjusted hours and contact information for Student Support Services Remote/Online services.

Student Support Services will do our best to respond to your inquiry as quickly as possible. Should you not be able to reach someone, please leave a voicemail and we will return your call.

You can always visit or call (562) 938-4111 for assistance.

Thank you in advance for your patience during the influx of online and phone activity.

I don’t have Wi-Fi at home! Can I come to campus?

Companies such as Comcast and Charter Communications have offered low-income students free wi-fi for the next two months. Please contact these two companies to see the qualifications and how to start service.

Comcast - (855) 846-8376 English/(855) 765-6995 Spanish

Charter Communications - (844) 488-8395

At this time, the Liberal Arts Campus and the Pacific Coast Campus is closed to students and members of the public. Students should not be on campus including: LBCC parking lots and structures; LBCC buildings; and LBCC quad areas.

Be aware of Coronavirus (COVID-19) scams!

Cybercriminals are exploiting concerns over the global pandemic to lure victims into providing confidential data, cheat people out of their money, and download viruses. It is very important to beware of anyone claiming to be from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), or other related organizations. Be especially aware of scams asking for donations or promoting vaccinations (there are no vaccinations for the Coronavirus at this time). Please review common indicators of a phishing attempt

For the most up-to-date information, please visit LBCC also has a list of Frequently Asked Questions (FAQs) that are updated frequently. The FAQs are divided by General questions for all students, faculty and staff and Student FAQ.

All of us at Long Beach City College are very proud of you for your commitment. Thank you for your patience, fortitude and persistence in completing this semester.