e-SARS Online Appointment System


To all Long Beach City College students and potential students: You must carefully read the entire “Terms & Conditions” and “Privacy Protection” statements below BEFORE using the Online Counseling Services at Long Beach City College. Please check the “I Agree” box at the bottom of the page if you wish to schedule an online appointment.

Terms & Conditions

Information about you is confidential. It is important that you supply the most current information about yourself, your educational history, plans, and career goals so that online counselors may provide you with the most accurate information specific to your needs.

Per the Family Rights and Privacy Acts, I hereby grant permission for Long Beach City College online counselors to release academic information about myself during an Online Counseling appointment and/or workshop or group session, via the Zoom application, which I understand to be encrypted and secured.

When requesting an Online Counseling Appointment and while asking the online counselor questions, I must authentically represent myself in all aspects. I am the student who will be attending the Online Counseling Appointment, and I will provide accurate personal information, educational history, and educational goals. I authorize the online counselor to provide me with information related to my academic records online using the Online Counseling website and the Zoom application.

I authorize the online counselor to record my Online Counseling Appointment session for the sole purpose of assisting me with my educational pursuits. I give permission to Long Beach City College counselors, relevant Long Beach City College personnel, and the Zoom application administrator to, when necessary and for the sole purpose of, improving the online meeting services. I also grant access to recorded information from an Online Counseling Appointment/Express-Walk-in between a counselor and myself.

Privacy Protection

I understand that when using Long Beach City College’s online counseling services I must protect my personal information from others, therefore: I will provide an accurate and private email address. I understand that the Online Counseling program will automatically email confirmation messages and notifications to the address I provide or within PeopleSoft Student System. I understand that every time I request an Online Counseling Appointment my email address must be accurate and private.  I understand that if I choose to share an email account with another person, that person will have access to my Meeting ID# and password, which may allow that person eventual access to my personal and academic information. If I choose to share an email account, I release Long Beach City College Online Counseling Services and the Long Beach City College from any liability resulting from such action.

Counseling Session recordings cannot be shared or posted without the written consent of all individuals in the video, including the Counselor/Professor. Long Beach City College and The State of California have strict privacy laws for recording without consent. If you are found recording, taking screenshots, and/or posting recordings without consent, you will be referred to the Office of Student Affairs.

I have read the above information in detail. I understand and agree to the Terms & Conditions and Privacy Protection established for Long Beach City College Online Counseling.