CalWORKs FAQs

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Appointments and Forms

Why are there no children allowed in the office?

Per LBCCD Administrative Regulations on Student Conduct 5012.3(f), “Children are not allowed on campus unsupervised or in any area that would disrupt the learning environment for students.” Please note this is a District policy.

What if I am late for an appointment?

You will not be seen and considered late if you are 10 minutes overdue. Please call our office as soon as possible to reschedule.

I have a form I need completed. Do I need an appointment?

 Please review the following table and call our office at (562) 938-3116 if you have any questions or need to make an appointment.

Form Name Los Angeles County Orange County Other County
Intake Form (GN6005 or 6006-LA, F063-41-05-OC) Appointment Only Appointment Only Call Office
Progress Report Form (GN 6070) Appointment Only Appointment Only Call Office
Monthly Attendance Form (GN 6365) Walk-In Service Appointment Only Call Office
Training Verification Form Walk-In Service Walk-In Service Call Office
Childcare Verification Form Walk-In Service Walk-In Service Call Office
Employment Verification (Work-Study) Appointment Only Appointment Only Call Office

My worker has not received my form. Can you fax it to him/her?

Our general office policy is no faxing. We do not accept any documentation via fax, and re-enforce DPSS policy that all original documentation must be presented. Your worker can contact our office directly if there are any problems. We may provide special dispensation on a case-by-case basis and at OUR discretion.

Does your program offer on-line counseling?

Depends. For general academic counseling and advisement, absolutely. However, if our program counselor needs to verify a form or modify an educational plan, we require the student to be present in order to sign the forms.

General CalWORKs Eligibility

What is CalWORKs?

CalWORKs is the California Work Opportunity and Responsibility to Kids program. It provides cash aid, employment services, and other benefits to needy families. You can read more about the program on the California Department of Social Services webpage.

How do I apply for CalWORKs?

Eligibility is determined by your county of residence welfare office. You can apply by visiting the BenefitsCal webpage.

How do I apply for Financial Aid?

You can apply by visiting the Free Application for Federal Student Aid (FAFSA) webpage. Please visit LBCC’s Financial Aid page for more information.

Can I receive CalWORKs if I receive Financial Aid?

Yes. Most college loans, grants, and work-study are regarded as “excluded income”. That means that your cash aid should not be reduced because you receive financial aid. Please note that if you are delinquent in any federal student loan or aid, you may not be eligible to receive financial aid. Please visit LBCC’s Financial Aid page for more information.

Can I receive CalWORKs if I DON’T receive Financial Aid?

Yes. Your eligibility and benefits are determined by a different agency and funding source (TANF).

How do I apply for the CARE program?

The CARE program is part of EOPS (Extended Opportunity Programs and Services). Please visit their website for more information.

If my child is the only one receiving cash aid, am I still qualified to participate in CalWORKs?

Possibly. The parent and child must both receive cash aid. If the cash aid for the child only is from Social Security Administration’s Supplemental Security Income, your household may still qualify for CalWORKs benefits. Eligibility is determined on a case-by-case basis; please refer to your assigned county case worker.

Ancillary Questions

If I receive a book grant or use the book loan library from EOPS, can I claim them on my county ancillary form?

No. If you have received books/materials paid for by EOPS, you should NOT be claiming them for County reimbursement.

I need special items (e.g. culinary chef uniform) per my class instructor. How can I ask for them on an ancillary form?

Please visit our office to help prepare the documentation. The items required must be listed on your class syllabus OR on the LBCC bookstore webpage.

Child Care

How do I get child care?

The CalWORKs program at LBCC only funds the childcare service; you would have to find your own provider. By our own policy, we do not provide nor recommend any specific provider. 

For example, if want to place your child with the on-campus LBCC Child Development Center, you would enroll your child and our program would pay them for the times that you are in an approved activity (classes/work-study/study-time).

What different types of child care providers and what documentation is required?

CHILDCARE SERVICES TYPE Documentation Required Livescan Required?
Licensed Center-Based Provider Information Copy of Business License W-9 Tax Form No.
License Exempt Provider Information Declaration of Exemption Form W-9 Tax Form No.
Family Day Care Provider Information Copy of Business License Copy of Provider’s California ID (non-expired) W-9 Tax Form No.
Family Relative (Aunt, Uncle, Grandmother, Grandfather) Provider Information Copy of Business License Copy of Provider’s California ID (non-expired) Declaration of Exemption Form W-9 Tax Form No.
Non-Relative Provider Information Copy of Provider’s California ID (non-expired) Declaration of Exemption Form Health and Safety Self-Certification Form Trustline Application (TLR1 & TLR508) W-9 Tax Form Yes.

What is the age range to be eligible for childcare coverage?

To be eligible, a child must be between 0-12 years of age. Eligibility ends after the child reaches the age of 13 years old.

Work Study

I am interested in work-study. How do I apply?

Please visit the CalWORKs Career Experience Program webpage.

Resources

I need help with housing/legal/clothing/food etc. Where do I go?

 Please visit our Resources Referral webpage. If you are a Long Beach City College student, please reach out to Student Health Services for additional resources.

I want to file a complaint about denial of service, problem with CalWORKs staff, etc.

Please reach out to our Assistant Director and Director to file your complaint directly. CalWORKs Staff webpage has their respective email and phone numbers.