IT Plan

Overview

2018-2021 Technology Plan

Information technology is a key component in how we support our faculty, students, and staff at Long Beach City College. Accordingly, technology has become more pervasive and plays an ever-increasing role in the daily lives of those in our community. Technology not only supports the demands of the academic environment, the needs of our administration, and the learning and quality of life of our students but also the well-being and safety of our entire community.

Technology connects students with faculty. When information technology initiatives align with the strategic goals of the College, the impact can be transformative – empowering faculty to enhance students’ learning experience, improving business operations to deliver quality services, and inciting improvement through the intelligent use of data.

The 2018-2021 Technology Plan was developed by the Information Technology Advisory Committee (ITAC) and staff members of the Instructional and Information Technology Services (IITS) Division.

The plan was designed to demonstrate our commitment to the Long Beach City College 2016-2022 Strategic Plan for Transformational Improvement.

The plan was also designed to meet the Accrediting Commission for Community and Junior Colleges (ACCJC) standard IIIC which was designed to ensure the college is “Technology services, professional support, facilities, hardware, and software are appropriate and adequate to support the institution’s management and operational functions, academic programs, teaching, and learning, and support services.”

Finally, the plan was designed to support the Security and Accessibility standards as recommended by the California Community College Chancellor’s Office.

GUIDING PRINCIPLES

Usability & Mobility

Students in the 21st century are driving the need for changes in pedagogy and in technologies within our higher education environments. Students, connected through social media and mobile applications, expect to be connected to faculty, staff, and the college. They want the right information presented to them in familiar formats on demand. Technology on campus will become more useful if it is developed according to today’s trends.

Privacy & Safety

As the college continues to store and retain strategic and personal data, so does the need to be vigilant about protecting that data. A security program allows the college to mitigate information risk related to people, processes, and technologies as well as the confidentiality, integrity, and availability of college information. Privacy and safety of our systems and data are at the core of all technology decisions.

Reliability & Sustainability

Requests for technology to advance the college’s strategic plan continues to expand. In addition, the need to fund the maintenance of existing equipment and software, and support these technologies which continue to increase. Having a solid governance structure for consultation and planning to implement, monitor, and update technology will continue to bring reliability and sustainability.

Transparency & Simplicity

With a “students first” philosophy, having simple, intuitive, and transparent systems in place will help LBCC meet its strategic objectives towards student success. Where ever the student’s learning journey takes them, our goal is to show them the path to achieve their dream.

INITIATIVES

A. Emerging Technologies: A PURPOSEFUL approach towards academic technology
B. Accessible Information: Keeping us FOCUSED on student success
C. Service Integration: A NURTURING system of support
D. Data Security: Being RESPECTFUL of our information
E. Reliable Infrastructure: Keeping us CONNECTED

Committee Members

Committee Chairs
Sylvia Lynch, Chief Information Systems Officer, Instructional and Information Technology Services
Berlyn Cobain, Professor, English

Faculty Representatives
Jorge Ochoa, Professor, Horticulture
Ryan Carroll, Professor, Physical Science
Nenita Buenaventura, Professor, Library
Jeffrey Sabol, Professor, Library
Curtis Williams, Part-time Instructor, Physical Science

Administrative Representatives
Dr. Jennifer Rodden, Interim Associate Dean, Library and Learning Resources

Classified Representatives
Harold Foot, Instructional Lab Coordinator, English as a Second Language

Guests
Scott Voelker, Deputy Director, Information Security
Dr. Hussam Kashou, Associate Dean, Online Learning and Educational Technology
Mark Guidas, Deputy Director, Network Services
Robert Carman, Interim Director, Application Development and Support