IT Strategic Plan


2018-2021 Technology Plan

The 2018-2021 Technology Plan was developed by the Information Technology Advisory Committee and staff members of the Instructional and Information Technology Services Division.

The plan was designed to demonstrate our commitment to the Long Beach City College 2016-2022 Strategic Plan for Transformational Improvement.

The plan was also designed to meet the Accrediting Commission for Community and Junior Colleges (ACCJC) standard IIIC which was designed to ensure the college are “Technology services, professional support, facilities, hardware, and software are appropriate and adequate to support the institution’s management and operational functions, academic programs, teaching and learning, and support services.”

Finally, the plan was designed to support the Security and Accessibility standards as recommended by the California Chancellor.


Information technology is key component in how we support our faculty, students, and staff on campus. Consequently, technology has become more pervasive and plays an ever-increasing role in the daily lives of those in our community both on and off campus. Technology not only supports the demands of the academic environment, the needs of our administration, and the learning and quality of life of our students but also the well-being and safety of our entire community.

Information technology is critical for the University’s mission and its successful operations, and information technology is needed to create a strategic advantage for the University. When information technology initiatives align with the strategic goals of the University, the impact can be transformative – empowering faculty to enhance students’ learning experience, improving business operations to deliver quality services, and fomenting improvement through the intelligent use of data.

Technology connects students with faculty…


Privacy & Safety

As the college continues to store and retain strategic and personal data, so does the need to be vigilant about protecting that data. A security program allows the college to mitigate information risk related to people, processes, and technologies as well as the confidentiality, integrity and availability of college information. Privacy and safety of our systems and data are at the core of all technology decisions.

Reliability & Sustainability

Requests for technology to advance the college’s strategic plan continues to rise. In addition, the need to fund the maintenance of existing equipment and software, and support these technologies are also on the rise. Having a solid governance structure for consultation and planning to implement, monitor, and abandon technology will continue to bring reliability and sustainability to our ever-growing systems.

Usability & Mobility

Students in the 21st century are driving the need for changes in pedagogy and in technologies within our higher education environments. Students, connected through social media and mobile applications expect to be connected to faculty, staff, and the college. They want the right information presented to them in formats similar popular applications and when they want it. Technology on campus will become more useful if it is developed according to today’s trends.

Transparency & Simplicity

Having simple and transparent systems and processes will help LBCC meet its strategic goals and objectives towards student success.


A. Emerging Technologies: A PURPOSEFUL approach towards academic technology
B. Accessible Information: Keeping us FOCUSED on student success
C. Service Integration: A NURTURING system of support
D. Data Security: Being RESPECTFUL of our information
E. Reliable Infrastructure: Keeping us CONNECTED

Committee Members

Co-chair — Morgan Barnard, Associate Professor and Department Chair, Art
Co-chair — Sylvia Lynch, Chief Information Systems Officer
Therese Butler, Professor, Computer and Office Studies
William (Neil) Gailey, Professor, Computer and Office Studies
Jennifer Holmgren, Planning Systems Officer I, Institutional Effectiveness
Frances Outhwaite, Professor, Nursing
Karen Rothstein, Associate Dean, Student Success
Jennifer Hicks, Student representative
Mark Guidas, Deputy Director, Network Services
Cindy Hanks, Deputy Director, Academic Computing and Multimedia Services
Hussam Kashou, Director, Distance Learning and Instructional Technology
Mae Sakamoto, Director, Application Development and Support
Scott Voelker, Deputy Director, User Support Services and Web Development