Program: Business Information Worker

The Business Information Worker Associate Degree offers students and employers a state-sponsored pathway that ensures job candidates have the basic digital, web literacy, and office productivity skills employers are looking for.  

Over 400 small businesses validated the top skills needed for the BIW pathway.  At LBCC, our Computer and Office Studies Advisory Board, which is made up of local employers and professionals, updated and approved the pathway to meet the specific needs of the region.

CAREER OPPORTUNITIES

Start your career as a professional and/or specialist in Medical, Legal, Business.

• Administrative Assistant
• Executive Assistant
• Social Media Coordinator
• Office Clerk
• Customer Service Representative

Degrees & Certificates

Business Information Worker (AS + Cert)

Explore the degrees and certificates offered by the Business Information Worker program.

Associate in Science Degree (AS), Business Information Worker

Plan Code: 2129 – This Associate Degree is a two-year program leading to the Associate in Science (A.S.) degree. Designed to prepare students for a wide variety of office positions in the Hospitality and Tourism, Retail, Health Care Services, Financial Services and Real Estate, and Business Services Industries.

Program Student Learning Outcomes

• Create a variety of business documents using business application software packages.

2-year course sequence

This 2 year Course Sequence serves as recommended academic plans only. To fine-tune a personalized graduation plan and reach your specific academic goals, please visit LBCC Counselors.

---

First Semester:

Required Courses in Program Code Course Name Units BCOM 15 Business Communications   3 COSK 200 Beginning Keyboarding and Document Production 3 in addition, Select a total of Four (4) courses from the following General Education Requirements GE Area Requirements Units Social Sciences 3 Natural Sciences 3 English Composition 3 Communication & Analytical Thinking 3 total: 18 units

---

Second Semester:

Required Courses in Program Code Course Name Units BCOM 25 Digital & Social Media  3 COSA 30 Introduction to Computers 3 in addition, Select a total of Three (3) courses from the following General Education Requirements GE Area Requirements Units Health Education 3 Physical Fitness/Wellness 1 Humanities & Art 3 total: 13 units

---

Third Semester:

Required Courses in Program Code Course Name Units COSA 10 Microsoft Word for Windows 3 COSA 15 Microsoft Excel for Windows 3 in addition, Select a total of Four (4) courses from the following Electives Code Course Name Units BCOM 222 Job Search Skills 3 BCOM 260 Business Telephone Procedures 1 BCOM 262 Soft Skills for the Workplace 1 COSA 20 Microsoft Powerpoint 3 total: 14 units

---

Fourth Semester:

Required Courses in Program Code Course Name Units COSA 5 Microsoft Windows Operating Systems 3 COSA 215 Microsoft Outlook for Windows 3 BCOM 263 Customer Service 3 in addition, Select a total of FIVE (5) courses from the following Electives Code Course Name Units COSA 2 Critical Thinking Using Computers 3 COSA 35 Microsoft Office 3 COSA 214 Records Management & Filing 1 COSK 209 Speed/Accuracy Bldg. for Typists 1 COSK 233 Computer Keyboarding Skills 1 total: 18 units Build a 2 year Course Sequence for Associate Degree   Apply for a Degree or Certificate Class Schedule    Academic Calendar For more information on course descriptions, please see college catalog.

 

Certificate of Achievement, Business Information Worker

Plan Code: 3129 – This Certificate of Achievement is a two-year program. It is designed to prepare students for a wide variety of office positions in the Hospitality and Tourism, Retail, Health Care Services, Financial Services and Real Estate, and Business Services Industries.

Program Student Learning Outcomes

• Create a variety of business documents using business application software packages.

Certificate of Accomplishment, Business Digital Literacy

Plan Code: 4130 – This certificate will develop students’ current computer information competency skills in this short term course.

Certificate of Accomplishment, Customer Relations Specialist

Plan Code: 4157 – Students learn the communication skills and customer service techniques that are in-demand in the workforce.

Program Student Learning Outcomes

• Apply effective communication skills to satisfy customers’ needs and build relationships.

Certificate of Accomplishment, Microsoft Essentials

Plan Code: 4155 – Students acquire the in-demand productivity software skills and the formatting knowledge that employers are looking for.

Program Student Learning Outcomes

• Create appropriately formatted deliverables using a variety of Microsoft Office software.

Certificate of Accomplishment, Digital & Social Media

Plan Code: 4156 – Students learn the most updated criteria for evaluating social media platforms and generating branding content.

Program Student Learning Outcomes

• Evaluate social media platforms to determine suitability for a variety of digital content.

Course Offerings

View courses offered in different semesters to assist in academic planning.

Course Name	Fall	Winter	Spring	Summer
BCOM 15 Business Communications
BCOM 25 Digital and Social Media
BCOM 222 Job Search Skills
BCOM 260 Business Telephone Procedures
BCOM 262 Soft Skills for the Workplace
BCOM 263 Customer Service
COSA 1 Computer Information Competency
COSA 2 Critical Thinking Using Computers
COSA 5 Microsoft Windows Operating System
COSA 10 Microsoft Word for Windows
COSA 15 Microsoft Excel for Windows
COSA 20 Microsoft PowerPoint for Windows
COSA 30 Introduction to Computers
COSA 35 Microsoft Office
COSA 214 Records Management and Filing
COSA 215 Microsoft Outlook for Windows
COSK 200 Beginning Keyboarding and Document Production
COSK 209 Speed and Accuracy Building for Typist
COSK 233 Computer Keyboarding Skills

Course Descriptions

FAQ

How long does it take to complete the program?

Depending on the number of units you take and whether you are a full-time or part-time student, completing a certificate program can take as little as one semester and completing an associate degree program can take about two years.

Download Semester Sequence for planning and scheduling references.

Make a 30-minute appointment with an academic counselor to receive services in educational plans, transcript evaluation, and career planning.

How much does the program cost?

Please visit Financial Aid for tuition cost and Federal Work Study information.

Who are the Career & Technical Education (CTE) counselors?

Schools/Program	Counselor	Location
Career & Technical Education	Alicia Andujo	LAC
Career & Technical Education	Lorraine Blouin	LAC
Career & Technical Education	Laura Garcia	LAC
Career & Technical Education	Diana Ogimachi	LAC
Career & Technical Education	Robert Olmos	PCC
Career & Technical Education	Tom To	PCC

Please visit the Counseling Office for Academic Counseling, Career Exploration, Educational Planning, College Transfer, Student Resources, and many others to help you achieve your educational goals.

How to transfer and lookup comparable course listings.

To help determine if courses taken at other schools are comparable to Long Beach City College courses, please visit LBCC Transfer Evaluation System (TES).

For more information, please visit LBCC Transfer Center.

How do I receive my degree or certificate after I finish the coursework?

You will need to complete an application for your degree or certificate and submit that application to the LBCC Admissions & Records office. Visit Admissions & Records for more details.