Program: Business Information Worker

Overview

BUSINESS INFORMATION WORKER

The Business Information Worker Associate Degree offers students and employers a state-sponsored pathway that ensures job candidates have the basic digital, web literacy, and office productivity skills employers are looking for.  

Over 400 small businesses validated the top skills needed for the BIW pathway.  At LBCC, our Computer and Office Studies Advisory Board, which is made up of local employers and professionals, updated and approved the pathway to meet the specific needs of the region.

Career opportunities

Careers in Medical, Legal, Business and more:

  • Administrative Assistant
  • Executive Assistant
  • Social Media Coordinator
  • Office Clerk
  • Customer Service Representative

 

Degrees & Certificates

Explore the degrees and certificates offered by Business Information Worker Program.

Associate in Science (AS), business information worker

This Associate Degree is a two-year program leading to the Associate in Science (A.S.) degree. Designed to prepare students for a wide variety of office positions in the Hospitality and Tourism, Retail, Health Care Services, Financial Services and Real Estate, and Business Services Industries.

PROGRAM STUDENT LEARNING OUTCOMES

  • Create a variety of business documents using business application software packages.
  • Demonstrate effective written and oral communication skills.
Build a 2 year Semester Sequence for Associate Degree

 

Certificate of Achievement, business information worker

This Certificate of Achievement is a two-year program. It is designed to prepare students for a wide variety of office positions in the Hospitality and Tourism, Retail, Health Care Services, Financial Services and Real Estate, and Business Services Industries.

PROGRAM STUDENT LEARNING OUTCOMES

  • Create a variety of business documents using business application software packages.
  • Demonstrate effective written and oral communication skills.

certificate of accomplishment, Business Digital Literacy

This certificate will develop students’ current computer information competency skills in this short term course.

Certificate of Accomplishment, Microsoft Essentials

Students acquire the in-demand productivity software skills and the formatting knowledge that employers are looking for.

PROGRAM STUDENT LEARNING OUTCOMES

  • Create appropriately formatted deliverables using a variety of Microsoft Office software.

Certificate of Accomplishment, Digital and Social Media

Students learn the most updated criteria for evaluating social media platforms and generating branding content.

PROGRAM STUDENT LEARNING OUTCOMES

  • Evaluate social media platforms to determine suitability for a variety of digital content.

Certificate of Accomplishment, Customer Relations Specialist

Students learn the communication skills and customer service techniques that are in-demand in the workforce.

PROGRAM STUDENT LEARNING OUTCOMES

  • Apply effective communication skills to satisfy customers’ needs and build relationships.

Course offerings

View courses offered in different semesters to assist in academic plannings.

Course Name Fall Winter Spring Summer

BCOM 15
Business Communications

 

BCOM 25
Digital and Social Media

BCOM 222
Job Search Skills

   

BCOM 260
Business Telephone Procedures

     

BCOM 262
Soft Skills for the Workplace

   

BCOM 263
Customer Service

   

COSA 1
Computer Information Competency

COSA 2
Critical Thinking Using Computers

COSA 5
Microsoft Windows Operating System

   

COSA 10
Microsoft Word for Windows

   

COSA 15
Microsoft Excel for Windows

   

COSA 20
Microsoft PowerPoint for Windows

   

COSA 30
Introduction to Computers

COSA 35
Microsoft Office

   

COSA 214
Records Management and Filing

     

COSA 215
Microsoft Outlook for Windows

     

COSK 200
Beginning Keyboarding and Document Production

   

COSK 209
Speed and Accuracy Building for Typist

     

COSK 233
Computer Keyboarding Skills

Course Sequence

This 2 year Course Sequence serve as recommended academic plans only. To fine-tune a personalized graduation plan and reach your specific academic goals, please visit LBCC counselors.


 
First Semester:
Required Courses in Program
Code Course Name Units
BCOM 15

Business Communications  

3

COSK 200

Beginning Keyboarding and Document Production

3

in addition, Select a total of Four (4) courses from the following General Education Requirements
GE Area Requirements Units

Social Sciences

3

Natural Sciences

3

English Composition 3
Communication & Analytical Thinking 3
total: 18 units

 
Second Semester:
Required Courses in Program
Code Course Name Units
BCOM 25

Digital & Social Media 

3

COSA 30

Introduction to Computers

3

in addition, Select a total of Three (3) courses from the following General Education Requirements
GE Area Requirements Units

Health Education

3

Physical Fitness/Wellness 1
Humanities & Art 3
total: 13 units

 
Third Semester:
Required Courses in Program
Code Course Name Units
COSA 10

Microsoft Word for Windows

3

COSA 15 Microsoft Excel for Windows

3

in addition, Select a total of Four (4) courses from the following Electives
Code Course Name Units
BCOM 222 Job Search Skills

3

BCOM 260 Business Telephone Procedures

1

BCOM 262 Soft Skills for the Workplace 1
COSA 20 Microsoft Powerpoint 3
total: 14 units

 
Fourth Semester:
Required Courses in Program
Code Course Name Units
COSA 5 Microsoft Windows Operating Systems

3

COSA 215

Microsoft Outlook for Windows

3

BCOM 263 Customer Service 3
in addition, Select a total of FIVE (5) courses from the following Electives
Code Course Name Units
COSA 2 Critical Thinking Using Computers

3

COSA 35 Microsoft Office

3

COSA 214 Records Management & Filing 1
COSK 209 Speed/Accuracy Bldg. for Typists 1
COSK 233 Computer Keyboarding Skills 1
total: 18 units

Apply for a Degree or Certificate

Class Schedule    Academic Calendar

For more information on course descriptions, please see college catalog 

FAQ

How long does it take to complete the program?

Depending on the number of units you take and whether you are a full-time or part-time student, completing a certificate program can take as little as one semester and completing an associate degree program can take about two years.

download Icon Download Semester Sequence for planning and scheduling references.

How much does the program cost?

Please visit Financial Aid for tuition cost.

HOW TO LOOK UP COMPARABLE COURSE LISTINGS

To help determine if courses taken at other schools are comparable to Long Beach City College courses, please visit LBCC Transfer Evaluation System (TES).

For more information, see Transcript Evaluation & Credit Transfer. 

HOW TO APPLY FOR YOUR DEGREE OR CERTIFICATE?

Visit Admissions & Records to apply for your degrees and certificates.