IITS Help Guides
(For Faculty and Staff)
Office 365
Office 365 is available to all active employees at LBCC. You can access Office 365 in your Viking Portal.
General Office 365 Support
- How to access O365 from the Internet
- How to Access Office 365 (Desktop)
- How to Install O365 Apps on Personal Computer
- O365 OneDrive Help Guide
- How to Access Documents Shared with you in O365
- How to Install MS Office 365 Publisher
MS Word, Excel, & PowerPoint
MS Teams
OneDrive
MS Outlook Email (O365)
MS One Note
MS Sway
MS Forms
Viking Portal
Viking Portal is your single sign-on platform to access LBCC applications & manage your LBCC password.
PeopleSoft (Student Viking/Employee System)
Viking Student System Guides
Viking Employee System (Self-service) Guides
Email (OWA & Office 365)
Currently, all Adjust Faculty access Outlook through Office 365. All other employees will access Outlook via Outlook Web App (OWA).
- Adjunct Faculty – How to access email in Office 365
- How to Allow a Colleague to Manage your Email/Calendar
- How to Create an Email Group List
- How to Connect Outlook to LBCC in Windows 10
- How to Forward LBCC Email Addess to Non-LBCC Email Account
- How to Set up LBCC Email on Android Device
- How to Set up Outlook App on Android Device
- How to Set up Outlook App on iPhone Device
- Outlook Office 365 Help Guide (note not all colleagues are using O365)
Office Phone / Phone Directory
- How to sign in to your telephone
- Forward Office Phone
- Resetting your Office Phone Pin
- Updating your Phone Directory (Image/Bio)
Skype for Business
Skype for Business
- Installing Skype for Business (PC)
- Installing Skype for Business (Mac)
- Installing Skype for Business (Mobile Phone)
[VIDEO] Skype for Business: A Quick Introduction
[VIDEO] Skype for Business: Step-by-step Guide for New Users
LBCC TechConnect Zoom
On December 21, 2020, LBCC will be migrating to a local ConferZoom sub account. Click here to learn more.
Need a licensed LBCC TechConnect Account? Email the IITS Help Desk: helpdesk@lbcc.edu
- LBCC TechConnect Zoom Support, Guides, Videos, & Updates
- Other Guides:
- How to Use Ai Transcripts/Subtitles in Zoom
- How to Download Attendance Data/Reports
- How to Update ConferZoom URL (Post 2020 migration)
- How to Live Stream from Zoom to Facebook
- How to Live Stream from Zoom to YouTube
- Updates for Zoom Client
- How to find out if your Zoom is up-to-date
Remote Connection / Citrix
Remote Desktop
Citrix Labs
- Citrix Labs (Viking Portal Access) Employee Help Guide (Note this is the web version. It is suggested you use this option)
- Accessing Citrix Workspace Employee Guide: PC
- Accessing Citrix Workspace Employee Guide: Mac
- Accessing Citrix Workspace Employee Guide: Chromebook (Playstore)
Laserfiche
Laserfiche Mobile How-To Video
Laserfiche Web Client Training
Laserfiche Weblink Training
Camtasia
Camtasia is available for LBCC faculty use. Contact IITS for details.
Adobe
- Adobe Cloud Access
- How to Use Adobe Sign / Adobe Sign Tutorial Videos
- Installing Adobe Application Via Adobe Creative Cloud
- Installing the Adobe Creative Cloud Client on LBCC Computer (PC)
Miscellaneous Guides & Videos
Tech Workshops
IITS provides regular workshops throughout the year. Look for upcoming workshops, or view archives of prior workshops. Have a suggestion? Let us know!
- Check here for upcoming IITS Technology Training Workshops
- View Prior Workshops: Tech Tuesdays