ITS Help Guides
(For Faculty and Staff)
Office 365
Office 365 is available to all active employees at LBCC. You can access Office 365 in your Viking Portal.
General Office 365 Support
- How to Access O365 from the Web
- How to Install Office Apps on Personal Computers
- O365 OneDrive Help Guide
- How to Access Documents Shared with You on O365 OneDrive
MS Word, Excel, & PowerPoint
MS Teams
OneDrive
MS Outlook Email (O365)
MS One Note
MS Sway
MS Forms
Viking Portal
Viking Portal is your single sign-on platform to access LBCC applications & manage your LBCC password.
PeopleSoft (Student Viking/Employee System)
Viking Student System Guides
Viking Employee System (Self-service) Guides
- Accessing Employee Paystubs and Personal Info in the VS
- Viking Portal: Employee Guide to Logging In and Changing Password
Email (OWA & Office 365)
Currently, all employees can access Outlook through Office 365.
- How to Access LBCC Email Using Office 365
- How to Delegate a Colleague to Manage Your Mail/Calendar in Outlook
- Creating/Deleting Contact Groups in Outlook
- How to Connect Outlook to LBCC Email in Windows 10
- How to Forward LBCC Email to Non-LBCC Email
- How to Setup LBCC Email on Android Device
- How to Set up Outlook App on Android Device
- How to Setup Outlook App on iPhone Devices
Office Phone / Phone Directory
- How to Sign into the OC AudioCodes Phone
- Forward Office/Teams Phone
- Updating your Phone Directory (Image/Bio)
LBCC TechConnect Zoom
Need a licensed LBCC TechConnect Account? Email the ITS Help Desk: helpdesk@lbcc.edu
- LBCC TechConnect Zoom Support, Guides, Videos, & Updates
- Other Guides:
- How to Download Temporary Cloud Recordings
- How to Use Ai Transcripts/Subtitles in Zoom
- How to Download Attendance Data/Reports
- How to Live Stream from Zoom to YouTube
- Updates for Zoom Client
- How to find out if your Zoom is up-to-date
Remote Connection / Citrix
Citrix Labs
- Accessing Citrix Through the Viking Portal (Note this is the web version. It is suggested you use this option)
- Accessing Citrix Workspace App on a PC
- Accessing Citrix Workspace App on a Mac
Laserfiche
Camtasia
Camtasia is available for LBCC faculty use. Contact ITS for details: helpdesk@lbcc.edu or call 562-938-4357
Adobe
- How to Access Adobe Creative Cloud
- How to Use Adobe Sign / Adobe Sign Tutorial Videos
- How to Install Adobe Apps Using Creative Cloud
Miscellaneous Guides & Videos
- How to clear your browser cache
- Employee Vaccination Self-Service Guide
- Faculty Evaluation in CANVAS
Web Browser
Wi-Fi
- How to Connect to LBCC Secure Wi-Fi Using Android Device
- How to Connect to LBCC Secure Wi-Fi Using iPhone